Wholesale beds will generally operate deliveries for their products as this will speed up delivery lead times to our customers.
BJS will generally carry out deliveries. You will receive a call to book your 2 man delivery. Should you need to speak to them there number is 01922 645650.
Working Day 1: Order is placed and any orders before noon are booked on the courier system. Any orders received after noon on Fridays (or the Thursday before Good Friday) are processed the next working day (usually Mondays except for Bank Holidays).
Working Day 2: Order is collected; Customer is contacted to arrange delivery.
Working Day 3: Order is delivered (unless agreed between the courier and customer)
Please allow extra time for deliveries to Scotland and note that if the delivery day is not acceptable to the customer there could be a delay in delivering the item due to the location.
Our Wholesale beds can be delivered to Scottish postcodes but attract a surcharge.
Please be aware that when the carrier delivers your goods, you should inspect them, particularly if the box has been damaged. The driver by law has to wait. If you or the recipient does not have the time to inspect the goods, please sign and state ‘not examined’. Do not let the driver sign on your behalf. If they use covid as an excuse take a picture of the driver with the box. In the worst-case scenario, reject the delivery. Due to the carriers terms and conditions if the box is damaged and not signed for as damaged on delivery, then they are not liable and we will not be able to replace the goods.
In the event of the parcels arriving damaged and the contents are damaged, we recommend you refuse the delivery and do not sign. Email us and we will arrange for a replacement to be sent.
If, when you open the boxes there are damaged parts, please email us pictures and we will arrange for the faulty items to be replaced.
Please ensure the correct address is entered at the time of placing an order as BJS rely on the post codes given to make delivery.
As all deliveries are booked in, please note if a delivery fails due to a customer not being present, there will be a charge of £90 which will be payable before we attempt to re-deliver.
Updated July 2024
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